Frequently Asked Questions
Everything you need to know about shopping with Universal Standard
What is the Fit Liberty program?
Fit Liberty is our unique program that allows you to exchange a piece of clothing for a new size if your body size changes within one year of purchase, completely free of charge.
What size range do you offer?
We are proud to offer the most inclusive size range in the world, with all our collections available in sizes 00 through 40.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that items marked as Final Sale are not eligible for return.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How should I care for my Universal Standard garments?
Most of our items are machine washable. We recommend washing in cold water on a gentle cycle and laying flat to dry to maintain the integrity of the premium fabrics.